01/07/2016 – 15/06/2017:VISUAL MERCHANDISING and CREATIVE MANAGER
at AGORA TRADING S.A.
Leading the Visual Merchandising (VM) Department, aiming at top level Visual Merchandising execution by producing tools and procedures, delivering knowledge, skills and capabilities to VM team and stores. The VM Department’s goal is sales growth through VM.
Main Responsibilities include:
Manages VM team and is responsible for their performance
Co designs and/or guides implementation of Mother Brand’s and Agora’s VM strategy
Communicates effectively and accordingly with Store Operations Department for floorset execution alignment
Co designs in association with Mother Brand’s and Agora’s Marketing Departments the Marketing Calendar and communicates it to stores and is responsible for execution
Co Designs and/or communicates all VM/Creative Tools and procedures to VM team and stores
Organises and maintains VM/Creative Database in collaboration with the VM team and the Graphic Designer
Securing consistent Brand Visual image by properly supporting, guiding, training and developing the VM and store teams
Organises store openings and schedules trips for VM Opening Support
Supervises the Graphic Designer’s work and is responsible for Creative review and communication with Mother Brand for all relative matters
Responsible for researching, obtaining collaborating and communicating with printing partners for Agora’s signs productions according to the company’s expectations and needs
Marketing Management: Communication and alignment with Mother Brand regarding Promotional initiatives for implementation. Event administration. Creation of all Creative/Marketing Procedures for Agora including a files Database. Collaboration with Printing Company for editing, ordering and production of Marketing signs. Review signs placement in store according to VM standards.
Visual Merchandising (VM): Provideproper design and implementation of new floorset presentation. Provide proper communication of all VM guidelines to stores. Develop VM Talent within the stores. Regular communication with stores for support.
01/06/2014 – 2/2016:REGIONAL VISUAL MERCHANDISING LEADER at AGORA TRADING S.A.
Visual Merchandising: Participate in store openings (7 in total to date). Provideproper design and implementation of new floorset presentation. Provide all VM guidelines and tools to stores. Develop VM Talent within the stores. Regular communication with stores to support with replication of the Brand message.
Sales Review: Daily communication with Store Managers, review sales performance and KPIs. Propose action plans to improve sales performance. Communicate Company’s Messages on a weekly basis to the Managers.
Customer Experiences: Review all store’s reports. Give feedback to ensure compliance with Brand message and priorities. Produce and deliver the Store Tools. Develop Customer Service Talent within the stores by regular training, coaching and supporting.
25/03/2013 – 31/05/2014: STORE MANAGER at VICTORIA’S SECRET STORE
Operated by HELLENIC DUTY FREE SHOPS (Athens International Airport)
Provide Customer Service
Build Talent:Deliver Coaching to all team members and be the best example at all segments of the business (through KPIs). Focus on development of all employees with dedicated efforts on performance improvement. Schedule according to business needs and local regulations.
Build Brand:Demonstrate knowledge on all VM general standards as well as to as to all – in season updates. Ensure proper store image and brand messages. Ensure that the store team demonstrates excellent Selling behaviours.
Build Capability: Able to read Business Analytics, to deeply understand them and to implement action plans. Have constant monitoring of stock levels and act as necessary according to company timelines. Conduct stock counts and assumes responsibility for stock losses. Familiar with WHS operations and ensure compliance with company standards. Aware of Store Technology needs and ensure functionality of all systems.
16/06/2012 – 24/03/2013: SALES ASSOCIATE at VICTORIA’S SECRET STORE
Operated by DUTY FREE SHOPS HELLAS (Athens International Airport)
Provide excellent customer experiences.
Ensuring proper store image.
Demonstrating knowledge of all products and selling techniques.
Able to read and understand business analytics.
Monitoring store’s stock levels.
10/2010 – 4/2011: SEASONAL EMPLOYMENT
Sales associate for agronomic equipment, agricultural medicine and floricultural products at THINK GREEN local shop.
Summer of 2004, 05, 06:SEASONAL EMPLOYMENT
Promoting Beauty products, Spirits and Traditional delicatessen at HELLENIC DUTTY FREE SHOPS.
5/2010 – 8/2010 :UNDERTAKEN PROJECT (project in progress)
Study, Design and Decoration of external space and garden for a Guest house.
7/2009 – 1/2010 :INTERNSHIP
Internship at an agronomic equipment and agricultural medicine store.
9/2004 - 3/2011: TECHNOLOGICAL EDUCATIONAL INSTITUTE OF EPIRUS School of Technological Agriculture, Department of Floriculture & Landscape Architecture
Program of Studies (indicatively):
Specific Modules:Studio1: Introduction to Technical Drawing, General Floriculture, Soil irrigation – Drainage, General – Advanced PlantProtection
Specialization Modules:Studio2: Construction Materials, Studio3: Garden Design and Con- struction, Studio4: Landscape Design, Studio5: Computer Aided Applications on Garden Design, Garden Lighting, Simulation Techniques in Landscape Design, Turfgrass Science, Evergreen – Deciduous Ornamental Plants, Herbaceous Ornamental Plants
Modules on Management, Finance & Accounting and Legislation: Landscape Architecture History, Social Aspects in Landscape Architecture, Floriculture Enterprise Management
Graduation Project: Restoration of Small Villages and their open spaces.
Case Study: Rodavgi Village, Municipality of Xirovouni, County of Arta The purpose of this project is to explore the restoration process of Small Villages, focusing on reconstructing their open spaces (squares, small parks). A reconstructing proposal for the Rodavgi Village Square is also presented through 4 different design projects.
2/2016 - 4/2016:BASIC PRINCIPALS OF DECORATION
Sample Project: Cottage house. The goal of the seminar is to learn and practice basic architectural, designing and decorating principals.
5/2016: CURRENT TRENDS: Styling and Color combination
Part 1: Micro Trends - Macro Trends
Part 2: Trends in decoration, fashion, interior & product design.
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